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THE SERVING101 MISSION STATEMENT

The goal of serving101 is to assist the restaurant industry as a whole. We will accomplish this by providing various services, each tailored to foster growth and satisfaction. We will mentor servers, guiding them to giving a higher level of service to their guests. Better service will allow income growth and personal satisfaction. We will offer management structured plans developed to promote higher levels of service and guest satisfaction. The guest satisfaction will ultimately increase the profitability of the restaurant. Our third and goal is to allow diners to find truly great servers. Using a rating and commenting system which allows the best servers to stand out diners will assist other diners in their quest for a great experience.

SERVERS

DINERS

Use the tools provided for you and reap the rewards of higher earnings and reduced stress and workload. Your earning potential is limited only by your want to succeed. The resources page is where you should start your journey.

Have your "regular" server create a profile on the site so you'll know when they are working, give them kudos for a job well done or search for a great server at a new restaurant. The site is a new technology but will grow.
Read: Tipping your food server - a real life guide.

MANAGEMENT

Our team performs in-store evaluations. We give you detailed solutions to providing your guests with a great experience and increasing revenue. Many times it's little things, which are easily overlooked, hindering guest satisfaction and check averages. We construct a training plan which allows management to lead employees to provide higher guest satisfaction and boosting sales.
Read more here.

YOU GAVE ME A CARD WITH THIS ADDRESS ON IT.
ARE YOU SAYING I'M A HORRIBLE SERVER?

If I handed you a card with this URL on it, it doesn't mean I think you're a bad server. It means I feel that almost every server stands to benefit from reading the Serving 101 booklet and having a profile on the site. Have a look at the resources page and see what you could be missing. It is my sincere desire to help all servers increase their guest's satisfaction. Guests returning to your restaurant helps you and the restaurant. Assuring your guests a great experience bolsters the restaurant industry as a whole.

 
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