WELCOME TO THE DEBUT OF THE SITE!
Sign up for a FREE profile (see
Allow your guests to know when you're
working and enable them to rate and comment your service.
Start making more TODAY.
In the world of
serving you give yourself a raise. It all comes down to how your
guests feel about the service they received and how much you were able to
sell them. I can help you raise both sides of the equation!
Based on my experience I have prepared a booklet
highlighting the key points to good service. Have a look at the buy page and decide for yourself if
spending $15 on a copy of the Serving 101 booklet is a money making idea. The cost is minimal when compared to
the increased earnings you may have if you follow the simple guidelines. The booklet is full of information designed to allow
you to focus on guest satisfaction and increasing your sales.
Satisfied guests are happy guests and happy guests leave larger gratuities.
Great service makes great money!
Have a look at the
calculator page and plug in some numbers
just for fun. I'm sure you'll find that even a small increase in the number
of items sold or the percentage of the gratuity makes a big difference on a yearly basis.
Find a great server and have a great experience!
Have a restaurant you've found on YELP, another site or periodical? Maybe
someone told you about a restaurant "you have to try". You're halfway there.
The missing piece
Finding an outstanding restaurant is half the battle. Next is having great
service while you're there. Historically this has been a hit and miss
affair. Serving101 is here to help. Search the site and find a listing of
the top rated servers at that restaurant. Read about the experiences other
guests have had with them and maybe even learn a little bit about them from
their profile comments. You'll see who's available when you plan to dine.
Help other diners
If you had a great experience with a particular server, by all means leave a
comment on their profile here and rate them. It is the goal of this site to
allow those who do a great job to stand out, allowing others to enjoy their
service. If you had poor service or a less than desirable experience please
let them know while you're there. This allows them the ability to properly
train their staff and rectify what happened if it's possible. Either way you
help other diners following in your footsteps.
As a manager I would like to improve my staff's
The serving101 team is able to perform in-store evaluations. We identify and
construct solutions to provide your guests with the great experience you
want them to have and
increase sales. Many times it's a bunch of little things which are hindering
guest satisfaction and check averages. When you are there every day it's
easy to overlook the little things. We're here to help! We can provide a
report and allow you to do the follow up training or we can provide a
complete solution, including doing the training for you. Identifying the areas
which could be improved is the first step. We can also provide your
management team with the tools to boost sales by training your servers about
the right and wrong things to say and do. Simply changing the wording can
YOU GAVE ME A CARD WITH THIS
ADDRESS ON IT.
ARE YOU SAYING I'M A HORRIBLE SERVER?
If I handed you a card with this URL on it, it doesn't
mean I think you're a bad server. It means I feel that almost every server
stands to benefit from reading the Serving
101 booklet. It is my sincere desire to help all servers increase
their guest's satisfaction. Guests returning to your restaurant
helps you and the restaurant's owner. Assuring your guests a great experience bolsters the restaurant industry as a whole.