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WELCOME TO THE DEBUT OF THE SITE!

SERVERS

DINERS

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Allow your guests to know when you're working and enable them to rate and comment your service.

Start making more TODAY.
In the world of serving you give yourself a raise. It all comes down to how your guests feel about the service they received and how much you were able to sell them. I can help you raise both sides of the equation! Based on my experience I have prepared a booklet highlighting the key points to good service. Have a look at the buy page and decide for yourself if spending $15 on a copy of the Serving 101 booklet is a money making idea. The cost is minimal when compared to the increased earnings you may have if you follow the simple guidelines. The booklet is full of information designed to allow you to focus on guest satisfaction and increasing your sales. Satisfied guests are happy guests and happy guests leave larger gratuities.

Great service makes great money!
Have a look at the calculator page and plug in some numbers just for fun. I'm sure you'll find that even a small increase in the number of items sold or the percentage of the gratuity makes a big difference on a yearly basis.

Find a great server and have a great experience!
Have a restaurant you've found on YELP, another site or periodical? Maybe someone told you about a restaurant "you have to try". You're halfway there.

The missing piece
Finding an outstanding restaurant is half the battle. Next is having great service while you're there. Historically this has been a hit and miss affair. Serving101 is here to help. Search the site and find a listing of the top rated servers at that restaurant. Read about the experiences other guests have had with them and maybe even learn a little bit about them from their profile comments. You'll see who's available when you plan to dine.

Help other diners
If you had a great experience with a particular server, by all means leave a comment on their profile here and rate them. It is the goal of this site to allow those who do a great job to stand out, allowing others to enjoy their service. If you had poor service or a less than desirable experience please let them know while you're there. This allows them the ability to properly train their staff and rectify what happened if it's possible. Either way you help other diners following in your footsteps.

MANAGEMENT

As a manager I would like to improve my staff's skills.
The serving101 team is able to perform in-store evaluations. We identify and construct solutions to provide your guests with the great experience you want them to have and increase sales. Many times it's a bunch of little things which are hindering guest satisfaction and check averages. When you are there every day it's easy to overlook the little things. We're here to help! We can provide a report and allow you to do the follow up training or we can provide a complete solution, including doing the training for you. Identifying the areas which could be improved is the first step. We can also provide your management team with the tools to boost sales by training your servers about the right and wrong things to say and do. Simply changing the wording can increase sales.

YOU GAVE ME A CARD WITH THIS ADDRESS ON IT.
ARE YOU SAYING I'M A HORRIBLE SERVER?

If I handed you a card with this URL on it, it doesn't mean I think you're a bad server. It means I feel that almost every server stands to benefit from reading the Serving 101 booklet. It is my sincere desire to help all servers increase their guest's satisfaction. Guests returning to your restaurant helps you and the restaurant's owner. Assuring your guests a great experience bolsters the restaurant industry as a whole.